PRIVACY POLICY

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service, and it tells you about your privacy rights and how the law protects you. We use your Personal Data to provide and improve the Service, and by using the Service, you agree to the collection and use of information in accordance with this policy.

For the purposes of this Privacy Policy, an "Account" means a unique account created for you to access our Service; "Affiliate" refers to an entity that controls, is controlled by, or is under common control with us; "Company" (referred to as "we", "us", or "our") refers to Kraftool Pvt Ltd located at No 97/1, Armenian Street, Chennai - 600001; "Cookies" are small files placed on your device containing details of your browsing history; "Country" refers to Tamil Nadu, India; "Device" means any computer, cellphone, or tablet; "Personal Data" is any information relating to an identified or identifiable individual; "Service" refers to our Website; "Service Provider" means any third-party company or individual processing data on our behalf; "Usage Data" refers to automatically collected data, such as page visit duration; "Website" refers to Kraftool accessible from our official URL; and "You" means the individual or legal entity accessing or using the Service.

While using our Service, we may ask you to provide personally identifiable information to contact or identify you, including your email address, first and last name, and phone number. Additionally, Usage Data is collected automatically, which may include your device's IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service via a mobile device, we may collect information such as the type of mobile device you use, its unique ID, IP address, operating system, and mobile internet browser.

We use Cookies and similar tracking technologies like beacons, tags, and scripts to track activity and store information. You can instruct your browser to refuse all Cookies, but certain parts of the Service may become unavailable. We use both Session and Persistent Cookies for essential purposes, such as authenticating users and preventing fraud, as well as for functionality purposes like remembering your login details and language preferences to provide a more personal experience and avoid you having to re-enter preferences each time. Web Beacons in our emails and pages allow us to count visitors and verify system integrity.

Your Personal Data may be used to provide and maintain our Service, to manage your registration as a user, to perform contracts for products or services you have purchased, to contact you via email or SMS regarding updates or security notifications, and to provide you with news or special offers on similar products unless you opt out. It is also used to manage your requests, evaluate business transfers like mergers or asset sales, and for other purposes such as data analysis, identifying usage trends, and improving our marketing efforts and your overall experience. We may share your information with Service Providers for monitoring and analysis, during business transfers or negotiations, with our Affiliates who must honor this policy, with business partners to offer promotions, with other users when you interact in public areas, or with your explicit consent.

We retain your Personal Data only as long as necessary for the purposes outlined, including compliance with legal obligations, dispute resolution, and enforcing our agreements. Usage Data is generally retained for shorter periods unless it is used to strengthen security or improve functionality. Your information may be transferred to and maintained on computers outside your jurisdiction, as data protection laws may differ; however, we ensure adequate controls are in place to treat your data securely. You have the right to delete or request assistance in deleting your Personal Data, and you may update or amend your information through your account settings or by contacting us directly, though certain information may need to be retained for legal reasons.

We may disclose your Personal Data if required by law or in response to valid requests by public authorities, or in good faith belief that it is necessary to comply with legal obligations, protect the rights or property of the Company, investigate potential wrongdoing, protect personal safety, or guard against legal liability. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is one hundred percent secure. Our Service is not directed at anyone under thirteen, and we do not knowingly collect personally identifiable information from children; if we discover such data without parental consent, we take steps to remove it. Our Service may contain links to other websites, and we are not responsible for their privacy policies or practices.

We may update this Privacy Policy from time to time and will notify you by posting the new version on this page and updating the "Last updated" date. You are advised to review this policy periodically. If you have any questions, you can contact us by email at kraftool@gmail.com, by visiting our website, or by phone at +91-9840519510.