TERMS & CONDITIONS

Welcome to Kraftool. These Terms and Conditions govern your use of our website and the purchase of products through our Service. By accessing or using the Service, you agree to be bound by these Terms; if you disagree with any part, you may not access the Service. For the purposes of these Terms, "Account" means a unique account created for you to access our Service; "Company" refers to Kraftool Pvt Ltd located at No 97/1, Armenian Street, Chennai - 600001; "Device" means any computer, cellphone, or tablet; "Goods" or "Products" means the items offered for sale; "Order" means a request to purchase Goods; "Service" refers to our Website; and "You" means the individual or legal entity accessing or using the Service.

These Terms set out the rights and obligations of all users regarding the use of the Service. Your access and use are conditioned on your acceptance and compliance with these Terms, which apply to all visitors and users. All orders placed through our Service are subject to our acceptance, and we reserve the right to refuse or cancel any order at any time for reasons such as product availability, pricing errors, suspected fraudulent transactions, or inability to verify payment or shipping information. After placing an order, you will receive a confirmation email acknowledging receipt, but this does not constitute our acceptance; acceptance occurs only when we dispatch the products. All prices displayed are in Indian Rupees inclusive of applicable taxes unless otherwise stated, and prices may change without notice; the price applicable is that displayed at the time of ordering. We accept various payment methods, and by providing a payment method, you authorize us to charge the total order amount.

We are a reseller and not a manufacturer of the products offered. We source products from various manufacturers and suppliers and resell them to our customers; we do not manufacture, design, or produce any of the listed products. We strive to display products accurately but do not warrant that descriptions, images, or content are error-free, complete, or entirely reliable, and product colors may vary based on your device. All products are subject to availability, and we may discontinue any product at any time. Since products are made by third-party manufacturers, we rely on supplier information regarding specifications and quality, and we recommend you review manufacturer instructions and warnings before use.

When you create an account, you must provide accurate and complete information; failure to do so may result in termination of your account. You are responsible for safeguarding your password and for all activities under it, and you must notify us immediately of any unauthorized use. The Service and its original content, features, and functionality remain our exclusive property and are protected by copyright, trademark, and other laws; you may not use our trademarks or product names without prior written consent. You agree to use the Service only for lawful purposes and in a way that does not infringe others' rights, and you must not use the Service for any unlawful activity, attempt unauthorized access, transmit harmful material, use automated bots to monitor the Service, interfere with security, or harass others.

To the fullest extent permitted by law, the Company and its affiliates, officers, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or products; our total liability shall not exceed the amount you paid for the product giving rise to the claim. As a reseller, we do not assume any manufacturer warranties or liabilities, and any product liability claims must be directed to the manufacturer. The Service and products are provided "as is" and "as available" without any express or implied warranties, including merchantability, fitness for a particular purpose, or non-infringement; we do not warrant that the Service will be uninterrupted or error-free. We are a reseller and do not provide manufacturer warranties, so any warranty claims must go to the respective manufacturer.

You agree to indemnify and hold us harmless from any claims, liabilities, or expenses arising from your use of the Service, violation of these Terms, violation of third-party rights, or purchase and use of products. These Terms shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu. We may terminate or suspend your account immediately without notice for any breach of these Terms, and upon termination, your right to use the Service ceases. Our Service may contain links to third-party websites; we have no control over and assume no responsibility for their content or practices. We may revise these Terms at any time, and material changes will be communicated with reasonable notice; by continuing to use the Service after revisions take effect, you agree to the updated terms. If any provision is held unenforceable, it shall be interpreted to achieve its objectives to the greatest extent, while the remaining provisions continue in full force. These Terms constitute the entire agreement between us and supersede any prior agreements. If you have any questions, you can contact us by email at kraftool@gmail.com, through our website, or by phone at +91-9840519510.